Refund Policy

1. General Refund Policy

At Hamtose, we strive to ensure customer satisfaction. If you are not satisfied with our services, you may be eligible for a refund depending on the specific terms of your service agreement and the nature of the issue.

2. Subscription Services

For subscription-based services, you may cancel at any time. Refunds for partial months are generally not provided unless required by law. Please review your specific plan details.

3. One-Time Projects

For one-time automation projects, refunds may be issued if the project deliverables do not meet the agreed-upon specifications and we are unable to rectify the issue within a reasonable timeframe.

4. Payment Processing

All refunds are processed through our payment provider, Paddle. Refunds will be issued to the original method of payment.

5. Contact for Refunds

To request a refund or discuss a billing issue, please contact our support team.